Consequences of Successful Business Essay

Consequences of prospered bloodline vs un achievementful air Linking business victor to managementThe success of a business is based on the quality, the education and the examine of management. beget is necessary in order to make the right decisions and education leads to higher(prenominal) quality of performance. fibre decisions and performances contribute to the achievement of the business objectives and goals. All these success factors enhance the strengths of the business, which makes it more competitive in the market daub.Lets take away a look at two similar businesses, a winning one, KFC, and an un productive one, Mochachos icteric Villages and we kitty see how applying quality relates to some business functions.1. Business Image or Public Relations FunctionThe chief(prenominal) objective of the PR function is to present a inviolable picture show of the business because customers associate the business image with the product.So the KFC icteric with the brain-tea ser recipe is what the customers see as the keep social club. If they are happy with the cowardly they are happy with the company, KFC as a whole. KFC is a large business with slews of currency to spend on the appearance of the stores, advertising, presentation of meals like the boxes etc and flush dressing their staff is nice eye catching uniforms. Another good PR method is direct cope with where staff members come into contact with orphanages, hospitals and schools. KFC makes sure that the media are informed so that they receive publicity just ab erupt their good deeds.Mochachos white-livered Villages on the other hand didnt hold in a lot of money at their disposal for image which countersink them at a disadvantage. Because Mochachos lily-livered Villages didnt occupy the look of a well established company with large corporate offices, big dearly-won advertising, and the customers associated that with their ability to provide good food. They did nothing in the commu nity and got liberal publicity when things started to go wrong at the stores.2. Product Quality and operations FunctionImprovement in quality is achieved with the advancing in manufacturing technology. The company has to keep up with the times and do constant reassess of succeeding(a) production requirementsKFC are always deliverance out new kinds of chicken for us to eat. There are strips, pops, burgers and even boneless chicken. They are better their technology all the time. An example is the grilled KFC chicken you get today. They shake off realized that customers are also trying to eat a teeny-weeny healthier and they gather in developed new technology to grill the chicken instead of frying it but always keeping the quality high.Mochachos Chicken Villages encounter stuck to one or a few products. Not bringing in anything new or keeping up with the latest on the market. And this could lead to a lack of interest from the public and uttermost(a) stinking quality of the f ood.3. Quality Human Resources FunctionAppoint employees that have the abilities and experience to obtain results.KFC have the resources to spend time and money on genteelness the staff as well as training the managers. They have the money to pay the employees what they are worth. Happy workers equal more productive workers. They postulate the correct people for the job and outsource certain required service such as IT specialists to keep their till systems working properly. Organisation and leadership are also a successful part of the KFC staff.Mochachos Chicken Villages have perhaps cut costs and employed inexperienced staff that begettert have the abilities to provide a good service to the customers thence making it more difficult to get the results they wanted. The management havent been trained properly and that reflects on the company as a whole.4. Quality Administration FunctionAdministration is spread throughout the entire company and this need s to beof the highest qua lity for all systems to work and finally for the management to make the correct decisions.KFC have the correct systems in place from their production lines to the delivery of good to the systems in the stores. All documentation is make correctly and all systems are in place and check. Policies and procedures are followed to the last detail such as the cleaners noting down the time they have cleaned. Stock control is an ongoing process. All the information collected is utilize for research and development, planning, projecting and budgeting ahead and also steps are interpreted to make sure the right decisions are made for the goals of KFC to be achieved.Mochachos Chicken Villages didnt have all the policies and procedures in place. They made incorrect decisions regarding lease new space to hold in in. They didnt analyse their customers needs, they didnt project future sales or work out the financial position of the business. The most important thing is that Mochachos Chicken Vil lages didnt remain sustainable in todays competitive business world.5. Quality and Healthy Financial FunctionThis function is concern with ski tow enough capital to finance the businesss assets, resources and services to operate properly. The financial manager must make sure that the business nooky make enough money to cover the cost of raising the capital.KFC have done budgeting which is the most important mechanism for financial control. KFC have many a(prenominal) stores and many investors, properties and equipment which all forms part of making the business financially stable.Mochachos Chicken Villages didnt have enough investors buying into the franchising concept and then the expenses eventually became more than the income, this showing a lack of financial planning, budgeting and control. They had no investors and that meant no security that the business would remain sustainable or too frequently of the owners capital was required.In conclusion Good managers will ensure su ccessful business results because it will ensure that customer needs are satisfied. As the saying goes Good managers are trained, not born. Hardly anyone is born a good manager. Almost all of them have learnt it. And the good thing is that it can be learnt. Plenty have done it. And so can you. study to be an excellent manager requires education, training and experience. You cant work on any one of them..it takes all three.