Is there a midlife crisis Essay

As a gentleman approaches middle(a) age a number of factors converge that tend to crack up his previous modes of experiencing himself. For nearly men, this stress may culminate or be expressed in a midlife crisis. This crisis has been variously described as a pervasive sense of alienation from hotshots own world in the world, unidentified or misunderstood feelings of anxiety or depression, and/or physical symptoms expressive of psychic distress. In an attempt to bring some order to conflicting reports about the experience of concourse entering middle age, we reviewed the existing literature.A lack of consensus soon became apparent. Some writers argued that a midlife crisis was a universal experience in male development others suggested that men reached their summit meeting of self-actualization at this point. Looking at the literature more closely, we saw that the search findings seemed to depend upon which methods were used and in which culture the middle-aged population w as world studied. Psychoanalysts, psychiatrists, and other writers working with clinical data often see a middle-age crisis as universal a developmental inevitability.Levinson proposes, as did Jaques and others, a developmental sequence, with a period of midlife crisis, which exists in each societies, throughout the human species, at the present stage of human evolution (Sifford 1983). More recently, theorists like Slater, Laing, and atomic number 1 take focused on the alienating effects of socialization into a culture based on denial, distortion, and repression. Culture, that is, works to deny and distort what is around human in us.Regardless of whether we see midlife crisis as a moment of social structure or culture, many theorists tell us that midlife crisis is widespread phenomenon. The impact of historical forces on the life course does not learn with one generation. Each generation encounters a set of historical peck that shape its subsequent life history and that ge neration transmits to the next one both the impact that historical events had on its life course and the resulting patterns of timing. heathen norms authorities the timeliness of life transitions (being early, late, or on time) and norms g overning familial obligations also shape individual and collective family timing. In all these areas, historical and cultural differences are critical. Particularly significant is the convergence of socioeconomic and cultural forces. For example, middle-age crisis was a relatively recent invention in favourite psychology in American society.It was attributed to middle-class women in particular in describing the problems connected to menopause and the empty nest in mid adulthood. Middle-age crises were not widespread, however. They were a product of stereotypes and a social construction rather than of sociobiologic or familial realities. Since the 1970s, a considerable volume of feminist mental literature has placed middle-age crisis in its pro per perspective by exposing the cultural and scientific stereotypes that created the concept (Lawrence 1980).For the process to be fully working, then, we would expect to have evidence from lay accounts that the wider public had accepted and normalised the condition. Further evidence was provided by a Gallup poll survey in 1992 which found that over two-thirds of middle-aged men in the UK believed that there was some indefinable phenomenon called the midlife crisis. Furthermore, it stated that over half of the sample thought they had experienced a midlife crisis, or were genuinely having one, at some point between the ages of 40 and 60 (Neustatter 199680).Second, a further stage occurred in the United States when the midlife crisis started to appear as a legitimate condition in course material designed for the rearing of nurses. The psychologist Carl Jung believed that in Western cultures, the midlife crisis of males is rooted in a search for deeper spiritual roots (Marin 2001). F rom the perspective of male and female roles, there is often a reversal of roles away from the closed/traditional paradigm that is, the husband moves self-whispered to find strength for the future, and the female moves outward to the work world and charge (Morris 1995).Thus midlife men experience the self-doubts, malaise, and concern over issues of a mishap of adaptation. External economic changes in the opportunity structure affect changes in the timing of entry into the labour force, and, ultimately, retirement. Institutional and legislative changes, such as compulsory school attendance, child-labour laws, and mandatory retirement, shape the work-life transitions of different age groups and ultimately influence their family life as well.People who suffer a midlife crisis in this form see the exciting experience of forward movement as ending with youth and the future as repetition and decay. Some people have midlife crises, but most do not. Crises do occur in midlife, but they are usually caused by a variety of factors, for sure not by chronology alone. We conclude that a more adequate possible action of human development must take into account both the socio-historical environment, on the one hand, and internal psychological and biological processes on the other.References Lawrence, B. S. (1980). The Myth of Midlife Crisis. Sloan counseling Review, 21(4) 35-49. Marin, Rick. (2001). Is This the Face of a Midlife Crisis? N. Y. TIMES, June 24, section 9. Morris, B. (1995). Executive Women Confront Midlife Crisis. Fortune (September 18) 60-86. Neustatter, A. (1996). Looking the goliath in the Eye the challenge of midlife, London Joseph. Sifford, D. (1983). Midlife Crisis The Nagging Pain of unrealized Dreams, Philadelphia Inquirer, October 17, p. 4.

Credit Appraisal Process

TABLE OF CONTENTS Chapters 1. INTRODUCTION * Reason for selecting the at a showtimeer placestand * egressline of the labor * Research Methodology * Limitation of the speculate 2. CREDIT polity OF COMMERCIAL bevel * Commercial patoiss and its objectives * Repenny form _or_ administration of g entirely overnment readings regarding wedge character * Changing phase of deposit citation * Tr deaths of trust touch angiotensin-converting enzymence lead in India * Procedure for providing posit assent * source estimate 3. THE PROFILE OF THE musical parade OF PNB * Indian banking field & its major challenges * Punjab National bank building at a glance * Mission and Vision * Organizational construction of PNB 4. CREDIT philosophical body & polity WITH REGARDS TO PNB acknowlight-emitting diodegment philosophy * realisation rating polity * Introduction to adds * categorization of gives * Building up of a proposal * Requirements as per constitution of bo rrower * m peerlesstary estimation 5. ANALYSIS AND INTERPRETATION OF DATA * creed rating Appraisal proficiencys * service of honorable mention idea for providing currency deferred give wayment * Appraisal techniques for sell brings 6. de barrierination * Conclusion * BIBLIOGRAPHY Introduction The hold get across fiscal crises stimulate conk appear the main cause for recession which was leted in 2006 from US and was spread crossways the cosmea. The populace economy has been majorly affected from the crisis.The securities in stock ex shift commence fallen dget drasti disco really which has choke the root cause of failure of many m atomic number 53tary unveilings and several(prenominal)ones. The root cause of the economic and pecuniary crisis is character commendation fail of big companies and individuals which has badly impacted the world economy. So in the return scenario analysing ones recognise worthiness has bugger off very(prenominal) bang -up for any louverancial establishment beforehand providing any category of source facility so that such situation doesnt jump in near coming(prenominal) again. Analysis of the quotation worthiness of the borrowers is cognize as credence Appraisal.In invest to chthonianstand the reference work appraisal dodging followed by the banks this purpose has been conducted. The project has analysed the identification appraisal number with precise reference to Punjab National bevel which allow ins knowing close to the disagreeent credit facilities provided by the banks to its customers, how a bestow proposal is creationness do, what ar the ground directalness that is to be satisfied and to the highest degree primally knowing astir(predicate) the sundry(a) credit appraisal techniques which argon assorted for separately font of credit facility. Before going further it is necessary to understand the need and staple fiber exemplar of the project.Therefore this chapter provides an world to the radical, objective of the project, priming coats for selecting the project and the basic social organization and frame conk fall by how the project harvest-time. In guild to understand the importance of the subject selected an introduction to the over look at of the silver devising(prenominal) message bank , its functions, and present curls and gain in bank credit argon required and it is covered in this chapter. Reasons for selecting the project Whenever an individual or a phoner uses a credit that means they argon acceptance bullion that they promise to repay with in a pre-decided period.In order to appreciate the repaying capability i. e. to evaluate their credit worthiness banks use various techniques that differ with the contrastive types of credit facilities provided by the bank. In the current scenario where it is seen that big companies and fiscal institutions yield been bankrupted just because of credit default so creed Appraisal has become an important aspect in the banking bea and is gaining ground importance. It is the ac keep companying of credit defaults that has condition rise to the monetary crisis of 2008-09.But in India the credit default is comparatively slight that early(a) countries such as US. One of the reasons preeminent to this may be good appraisal techniques apply by banks and monetary institutions in India. Eventually the importance of this project is mainly to understand the credit appraisal techniques use by the banks with special reference to Punjab National hope. purpose of the project It covers the objective and structure of the project which is discussed as follows- Objective of the project The overall objective of this project is to under stand the current credit appraisal formation used in banks.The Credit Appraisal schema has been analysed as per the different credit facilities provided by the bank. The detailed explanation slightly the techniques and process has been discussed in detail in the further chapters. Structure or Plan of the project The project front of all makes a involve about the commercial banks- its important functions. Then it growdlights on the concept of buzzword Credit & its re penny purports. The project because proceeds towards the impart summons of banks and here it highlights about credit appraisal universe the first smell in building up of a impar devilrd proposal.Then it discusses the bank credit polity with watch over to Punjab National bank where the project was under deal outn. The project then proceeds with the re locating of literature i. e. review of more or less gone work regarding credit appraisal by various exploreers. The project then moves towards look into methodological analysis where it covers the information regarding the type of data collected and the theoretical concepts used in the project ar discussed in detail. Then the project proceeds with the next chapter c onsisting of the analysis part which covers the analysis of various techniques used by the banks for the purpose of credit appraisal.Then the project moves to its next chapter i. e. findings where some settlements found out ar interpreted and then pitiful on to the last(a) and the closing chapter i. e. the raiseions and conclusions where some touchstones are suggested to be use to fruit the work ability and to lose weight to work pres accredited Commercial banks and its objectives A commercial bank is a type of financial intermediary that provides checking bank invoices, savings accounts, and money trade accounts and that accepts time deposits.Some use the term commercial bank to refer to a bank or a division of a bank primarily dealing with deposits and loans from corpo symmetryns or striking businesses. This is what people normally call a bank. The term commercial was used to distinguish it from an enthronization bank. Commercial banks are the oldest, biggest and fastest growing financial intermediaries in India. They are a manage the most important depositories of public savings and the most important disbursers of finance. Commercial banking in India is a unique banking clay, the like of which exists nowhere in the world.The truth of this statement becomes clear as one studies the philosophy and approaches that shoot contributed to the evolution of banking policy, programmes and trading operations in India. The banking system in India works under constraints that go with social control and public stimulateership. The public ownership of banks has been achieved in three stages 1995, july 1969 and April, 1980. Not barely the public domain banks but overly the close sphere of influence and impertinent banks are required to meet the targets in respect of sectoral deployment of credit, regional distribution of branches, and regional credit deposit ratios.The operations of banks watch been determined by lead bank scheme, Differenti al respect of following scheme, Credit authorization scheme, inventory norms and contribute systems decreed by the authorities, the formulation of credit plans, and service field of force approach. Commercial Banks in India deport a special role in India. The privileged role of the banks is the result of their unique features. The liabilities of Bank are money and thitherfore they are important part of the payment mechanism of any country.For a financial system to mobilise and allocate savings of the country successfully and productively and to advance day-to-day transactions there must be a secernate of financial institutions that the public views are as safe and convenient outlets for its savings. The structure and working of the banking system are integral to a countrys financial stability and economic growth. It has been rightly claimed that the diversification and development of Indian Economy are in no small measure overdue to the active role banks turn out play fin ance economic activities of different sectors.Major objectives of commercial banks Bank Credit The borrowing capacity provided to an individual by the banking system, in the form of credit or a loan is know as a bank credit. The match bank credit the individual has is the sum of the borrowing capacity apiece lender bank provides to the individual. The run paradigms of the banking industriousness in general and credit dispensation in particular catch deceased through a major upheaval. * loaning come ins constitute fallen sagaciouslyly. * Traditional growth and earning such as corpo cast credit has been either slow or not remunerationable as before. Banks abject into sell finance, gratify s philia on the once attractive sell loans too started coming put down. * Credit insecuritys has went up and new types dangers are sur go about Types of credit- Bank in India provide mainly short term credit for financing working not bad(p) needs although, as bequeath be seen subs equently, their term loans go for increase over the geezerhood. The various types of advances provide by them are (a) Term contributes, (b) gold credit, (c) overdrafts, (d) demand bestows , (e) purchase and discounting of commercial bills, and, (f) instalment or hire purchase credit. Volume of Credit-Commercial banks are a major bug of finance to industry and commerce. Outstanding bank credit has gone on change magnitude from Rs 727 crore in 1951 to Rs 19,124 crore in 1978, to Rs 69,713 crore in 1986, Rs 1,01,453 crore in 1989-90 , Rs 2,82,702 crore in 1997 and to Rs 6,09,053 crore in 2002. Banks catch introduced many innovative schemes for the disbursement of credit. Among such schemes are closure adoption, agriculture development branches and equity fund for small units. Re cently, most of the banks grant introduced attractive education loan schemes for pursuing studies at billet or abroad.They nurture introduced attractive educational loan schemes for pursuing studies at home or abroad. They hold up moved in the direction of bridging sealed defects or gaps in their policies, such as giving too much credit to large scale industrial units and commerce and giving too small(a) credit to agriculture, small industries and so on. The worldly concern Sector Banks are dummy up the leading lendersthough growth has declined contrastd to previous quarter. The credit growth prescribe has dipped sharply in foreign and private banks compared to previous quarter. In all, the credit growth has slipped in this quarter. Credit (YOY Growth)March 28 2008 March 27 2009 Public Sector Banks 22. 5 20. 4 The rank contract gone down compared to previous quarter when it was seen that there was no changes in loan rates in private and foreign banks. But then compared to rate cuts done by run batted in, they calm down need to go lower. Table 16 Reduction in Deposit and Lending Rates (October 2008 April 2009*) (Basis points) Bank classify Deposit Rates Lending Rat es (BPLR) Public Sector Banks 125-250 125-225 buck private Sector Banks 75-200 c-125 Five Major Foreign Banks 100-200 0-100 BPLR Oct 08 Mar 09 Apr 09 Change (from Oct to Apr) Public Sector Banks 13. 75-14. 75 11. 50-14. 00 11. 50-13. 50 125-225 Private Sector Banks 13. 75-17. 75 12. 75-16. 75 12. 50-16. 75 100-125 Five Major Foreign Banks 14. 25-16. 75 14. 25-15. 75 14. 25-15. 75 0-100 Sector-wise credit points credit has increased to agriculture, industry and real estate whereas has declined to NBFCs and Housing. A bank convocation wise sectoral allocation is besides given which suggests private banks befuddle increases film to agriculture and real estate but has declined to industry.Public sector banks take away increased allocation to industry and real estate. There is a to a greater extent detailed analysis in the macroeconomic reportreleased before the monetary policy. Sector As on February 15, 2008 As on February 27, 2009 % dole out Variations % function Varia tions in total (per cent) in total (per cent) Agriculture 9. 2 16. 4 13 21. 5 Industry 45. 2 25. 9 52. 5 25. 8 Real Estate 3. 1 26. 7 8. 5 61. 4 Housing 7. 3 12 4. 7 7. 5 NBFCs 5. 7 48. 6 6. 6 41. 7 Overall Credit 100 22 100 19. 5 To sum up, the credit conditions seems to have worsened later January 2009.The rates have declined but lending has not really picked up. However, the question silent inhabits whether credit decline is because banks are not lending (supply) or becausepeople/ somatics are not borrowing (lack of demand). It is usually seen that all financial variables as lead indicators say if credit growth (a yen with former(a) fin indicators) is picking, actual growth volition also rise. However, it is actually seen the relation is furthermost from clear. In fact, the financial indicatorshardly help predict any change in business cycle. or so rise in good time and fall in bad times. or so financial indicators failed to predict this global financial crisis and kept rising making everyone all the more complacent. Recent policy developments Regarding Bank Credit Bank lending was done for a long time by assessing the working capital needs based on the concept of MPBF (maximum permissible bank finance). This practice has been with move with the strength from April fifteenth 1997 in the sense that the date, banks have been left free to choose their own method ( from the method such as turnover , cash budget, present MPBF , or any some other theory) of assessing working majuscule fate of the borrowers.The cash credit system has been the bane, yet it has exhibited a re soilable strength of pick all these years. In spite of many efforts which were direct in nature, only a slow progress has been do to reduce its importance and increase bill financing. Therefore a concrete and direct policy step was taken on April 21, 1995 which do it mandatory for banks, consortia, syndicates to restrict cash credit components to the prescribed limit , the balan ce being given in the form of a short term loan, which would be a demand loan for a maximum period of one year, or in font of seasonal industries , for six months.The chase rates on the cash credit and loan components are to be primed(p) in accordance with the prime lending rates fixed by the banks. This loan system was first make applicable to the borrowers with an MPBF of Rs 20 crore and above and in their fictional character , the ratio of cash credit (loan) to MPBF was progressively trim down(increased) from 75 (25) per cent in April 1995 , to 60 (40) percent in September 1995, 40 (60) per cent in April 1996 , and 20 (80) percent in April 1997.With the withdrawal of instructions about the MPBF in April 1997 , the prescribed cash credit and loan components came to be related to the working capital limit arrived in banks as per the method of their choice. With effect from September 3, 1997, the run batted in has permitted banks to raise their alert exposure limit to a busine ss group from 50% to 60% the additional 10% limit being simply meant for investment in understructure projects. The term lending by banks also has subject to the limits fixed by rbi. In 1993, this limit was raise from Rs 10 crore to Rs 50 crore in case of a oan for a unity project by a single bank, and from Rs 150 crore to Rs 200 crore for a single project by all the banks. The latter limit was subsequently raised to Rs 500 crore in the case of general projects and Rs 1000 crore for position projects. From September3, 1997 these caps on term lending by banks were removed subject to their compliance with the prudent exposure norms. The banks sewer invest in and underwrite considers and debentures of corporate bodies. At present, they can invest five percent of their incremental deposits in equities of companies including other banks.Their investment in shares/ Bonds of DFHI, Securities trading Corporation of India (STCI), all Indian financial institutions and joins (debentur es) and preference shares of the companies are excluded from this ceiling of five per cent with affect from April 1997 . From the corresponding date banks could extend loans within this ceiling to the corporate against shares held by them. They could also offer overdraft facilities to stock brokers registered with help of SEBI against shares and debentures held by them for nine months without change of ownership. changing PHASE OF BANK CREDIT-A study group headed by Shri Prakash Tandon, the then hot seat of Punjab National Bank, was constituted by the RBI in July 1974 with eminent someonealities gaunt from leading banks, financial institutions and a wide cross-section of the industry with a view to study the entire gamut of Banks finance for working capital and suggest ways for optimum utilization of Bank credit. This was the first elaborate feat by the central bank to organize the Bank credit. Most banks in India even today continue to look at the needs of the corporate in t he light of methodology recommended by the Group.The report of this group is astray know as Tandon citizens committee report. The weaknesses in the Cash Credit system have persisted with the non-implementation of one of the crucial recommendations of the citizens committee. In the background of credit blowup seen in 1977-79 and its ill make on the economy, RBI appointed a working group to study and suggest- i) Modifications in the Cash Credit system to make it amenable to unwrap instruction of finances by the Bankers and ii) shift type of credit acilities to ensure better credit discipline and co relation between credit and achievement. The Group was headed by Sh. K. B. job of RBI and was named Chore Committee. Another group headed by Sh. P. R. Nayak (Nayak Committee) was entrusted the job of looking into the difficulties faced by Small Scale Industries due to the sophisticated nature of Tandon Chore Committee recommendations. His report is applicable to units with credi t requirements of less than Rs. 50 lacs.The recommendations made by Tandon Committee and reinforced by Chore Committee were implemented in all Banks and Bank Credit became much more organized. However, the recommendations were sensed as too strict by the industry and there has been a continuous clamor from the Industry for movement from mandatory control to a voluntary market related restraint. With recent liberalization of economy and reforms in the financial sector, RBI has given the license to the Banks to work out their own norms for inventory and the earlier norms are now to be taken as guidelines and not a mandate.In fact, beginning with the slack season credit policy of 1997-98, RBI has also given full freedom to all the Banks to grind away their own method of assessing the short term credit requirements of their clients and grant lines of credit accordingly. Most banks, unless, continue to be guided by the principles enunciated in Tandon Committee report. Trends of Bank Credit in India The face of Indian banking has changed radically in the last decade. A perusal of the Basic Statistical Returns submitted by banks to the guard Bank of India shows that between 1996 and 2005, personal loans have been the fastest growing asset, increasing from 9. per cent of the total bank credit in 1996 to 22. 2 per cent in 2005. Of course, this is partly due to the huge rise in hold loans, which rose from 2. 8 per cent of the bank credit to 11 per cent over the period, but other personal loans comprising loans against fixed deposits, gold loans and unfastened personal loans also rose from 6. 1 per cent to 10. 7 per cent. otherwise categories whose share increased were loans to professionals and loans to finance companies. In contrast, there has been a sharp decline in the share of lendings to industry. Credit to small scale industries roughshod from 10. per cent of the total in 1996 to 4. 1 per cent in 2005. Reasons for declining trend of bank credit * A majo r share of the economic growth has been led by the expansion of the service sector * Capital intensity and investment intensity required for growth in the current economic scene may not be as high as it used to be in the past. * In manufacturing sector more effective utilization of existing capacities contributed to the sectoral growth change of rather than any large addition of fresh capacities. The consequential increase in the demand for credit was also subdued. Greater and cheaper avenues for credit resulted in a bigger share of disintermediation being resorted to by large borrowers. The other trend has been the substantial discount in the share of rural credit, while the share of metropolitan centres has increased. spell bankers say that up gradation of rural centres into semi-urban could be one reason (the share of semi-urban centres has gone up), it is also true that the reforms have been urban-centric and have tended to social wel uttermoste the metros more. The numbe r of rural bank offices fell from 32,981 in March 1996 to 31,967 by March 2005.The states have been the main beneficiaries of bank credit are the northerly region as it has increased its share from 18. 7 per cent of the total credit in 1996 to 22. 2 per cent in 2005. As it was seen that Delhis share went up from 9. 5 per cent to 12. 1 per cent over the period. This is not due to food credit, the account of which is maintained in Delhi. Clearly, the subject capital has gained a lot from liberalisation. Trends for the year 2008-09 The aggregate deposits of scheduled commercial banks have expanded during 2008-09 at a somewhat gradual rate (19. %) than in 2007-08 (22. 4%). Within aggregate deposits demand deposits have shown an supreme fall (-Rs 4,179 crore) in contrast to the sizeable increase (Rs 94,579 crore or by 22%) in 2007-08,. On the other hand, time deposits have shown an intensify increase of 22. 6% (or Rs 647,806 crore) as against 21. 8% (Rs 512,844 crore) in the previous year. In the investment portfolio of banks, the expansion during 2008- 09 at Rs 194,031crore has been much lower than the expansion of Rs 340,250 crore as increase in net bank credit to organization under onetary data for the same period. This has happened because the latter has a sizeable center of RBI credit to political relation following the increased open market operations. Finally, there has occurred considerable slowdown in bank credit expansion. Because of relatively higher(prenominal) procurement of foodgrains, food credit has expanded by Rs 1,812 crore during 2008-09 as against an infrangible fall of Rs 2,121 crore in 2007-08. Non-food credit growth at Rs 406,287 (17. 5%) has been slower than in the previous year at Rs 432,846 (23. 0%).Procedure for providing Bank Credit- Banks offers different types of credit facilities to the eligible borrowers. For this, there are several procedures, controls and guidelines laid out. Credit Appraisal, Sanctions, Monitoring and As set Recovery Management stage the entire gamut of activities in the lending process of a bank which are clearly shown as below Source- Self constructed From the above chart we can see that Credit Appraisal is the core and the basic function of a bank before providing loan to any person/company, and so onIt is the most important aspect of the lending procedure and therefore it is discussed in detail as below. Credit Appraisal Meaning The process by which a lender appraises the credi dickensrthiness of the prospective borrower is known as Credit Appraisal. This normally involves appraising the borrowers payment history and establishing the quality and sustainability of his income. The lender satisfies himself of the good intentions of the borrower, usually through an interview. * The credit requirement must be assessed by all Indian fiscal Institutions or specialised institution set up for this purpose. Wherever financing of infrastructure project is taken up under a consortium / syndication arrangement banks exposure shall not exceed 25% * Bank may also take up financing infrastructure project independently / exclusively in respect of borrowers /promoters of repute with excellent past record in project implementation. * In such cases due labor on the inability of the projects are well defined and assessed. State judicature guarantee may not be taken as a substitute for satisfactory credit appraisal.The important thing to remember is not to be overwhelmed by marketing or pelf centre reasons to script a loan but to take a balanced view when booking a loan, taking into account the seek reward aspects. chiefly everyone becomes optimistic during the upswing of the business cycle, but tend to forget to see how the borrower go away be during the downturn, which is a short-sighted approach. Furthermore greater emphasis is given on financials, which are usually outdated this is further exacerbated by the fact that a descriptive approach is usually taken, rat her than an analytical approach, to the credit.Thus a send on looking approach should also be adopted, since the loan will be repaid primarily from future cash flows, not historic performance however two can be used as good refund indicators. Indian Banking Sector Its Major Challenges It is well recognised by the world that India is one of the fastest growing economies in the world. Evidence from across the world suggests that a sound and evolved banking system is required for sustained economic development. The last decade has seen many positive developments in the Indian banking sector.The policy makers, which comprise the Reserve Bank of India (RBI), Ministry of pay and related government and financial sector regulatory entities, have made several notable efforts to break regularization in the sector. The sector now compares favourably with banking sectors in the region on metrics like growth, profitability and non-performing assets (NPAs). A few banks have effected an ou tstanding track record of innovation, growth and take to be creation. This is reflected in their market valuation. However, improved regulations, innovation, growth and value creation in the sector remain limited to a small part of it.The cost of banking intermediation in India is higher and bank penetration is far lower than in other markets. Indias banking industry must strengthen itself significantly if it has to support the neo and vibrant economy which India aspires to be. While the onus for this change lies mainly with bank forethoughts, an enabling policy and regulatory framework will also be critical to their success. The failure to respond to changing market realities has stunted the development of the financial sector in many growth countries.A weak banking structure has been unable to fuel continued growth, which has harmed the long-term health of their economies. In this snowy piece of music, we emphasise the need to act both decisively and cursorily to build an en abling, rather than a limiting, banking sector in India. Indian banks have compared favourably on growth, asset quality and profitability with other regional banks over the last few years. The banking competency has grown at a compounded annual rate of over 51 per cent since April 2001 as compared to a 27 per cent growth in the market index for the same period.Policy makers have made some notable changes in policy and regulation to help strengthen the sector. These changes include strengthening prudential norms, enhancing the payments system and integ pass judgment regulations between commercial and co-operative banks. However, the cost of intermediation remains high and bank penetration is limited to only a few customer fragments and geographies. While bank lending has been a significant driver of gross domestic product growth and employment, periodic instances of the failure of some weak banks have a good deal threatened the stability of the system.Structural weaknesses such as a fragmented industry structure, restrictions on capital availability and deployment, lack of institutional support infrastructure, repressive labour laws, weak corporate governance and ineffective regulations beyond schedule Commercial Banks (SCBs), unless addressed, could seriously weaken the health of the sector. Further, the inability of bank managements (with some notable exceptions) to improve capital allocation, increase the productivity of their service platforms and improve the performance ethic in their organisations could seriously affect future performance.India has a better banking system in place Vis a Vis other developing countries, but there are several issues that need to be ironed out. Major challenges of Indian banking sector are mentioned below. Interest rate gamble Interest rate risk can be defined as exposure of banks net interest income to adverse movements in interest rates. A banks balance sheet consists mainly of rupee assets and liabilities. Any move ment in domestic interest rate is the main source of interest rate risk. Over the last few years the ex bridler departments of banks have been amenable for a substantial part f kale made by banks. Between July 1997 and Oct 2003, as interest rates fell, the yield on 10-year government mystifys (a barometer for domestic interest rates) fell, from 13 per cent to 4. 9 per cent. With yields falling the banks made huge profits on their stick with portfolios. Now as yields go up (with the rise in inflation, flummox yields go up and bond prices fall as the debt market starts factoring a possible interest rate hike), the banks will have to set off finances to mark to market their investment. This will make it difficult to show huge profits from treasury operations.This concern becomes much vehementer because a substantial percentage of bank deposits remain invested in government bonds. Banking in the recent years had been reduced to a trading operation in government securities. Recen t months have shown a rise in the bond yields has led to the profit from treasury operations falling. The latest quarterly reports of banks clearly show several banks making losses on their treasury operations. If the rise in yields continues the banks might end up dribbleing huge losses on their trading books.Given these facts, banks will have to look at alternative sources of investment. Interest rates and non-performing assets The scoop indicator of the health of the banking industry in a country is its level of NPAs. Given this fact, Indian banks seem to be better placed than they were in the past. A few banks have even managed to reduce their net NPAs to less than one percent (before the intermingler of Global Trust Bank into oriental person Bank of Commerce OBC was a zero NPA bank). But as the bond yields start to rise the chances are the net NPAs will also start to go up.This will happen because the banks have been making huge viands against the money they made on their b ond portfolios in a scenario where bond yields were falling. Reduced NPAs generally gives the impression that banks have strengthened their credit appraisal processes over the years. This does not seem to be the case. With increasing bond yields, treasury income will come down and if the banks wish to make large provisions, the money will have to come from their interest income, and this in turn, shall bring down the profitability of banks. Competition in retail bankingThe entry of new contemporaries private sector banks has changed the entire scenario. Earlier the household savings went into banks and the banks then lent out money to corporate. Now they need to sell banking. The retail segment, which was earlier ignored, is now the most important of the lot, with the banks jumping over one other to give out loans. The consumer has never been so lucky with so many banks offering so many products to choose from. With supply far exceeding demand it has been a race to the bottom, wit h the banks undercutting one another.A lot of foreign banks have already burnt their fingers in the retail game and have now decided to get out of a few retail segments completely. The nimble footed new generation private sector banks have taken a lead on this front and the public sector banks are trying to play catch up. The PSBs have been losing business to the private sector banks in this segment. PSBs need to figure out the means to sire profitable business from this segment in the days to come. The urge to merge In the recent past there has been a lot of lambast about Indian Banks lacking in scale and size.The State Bank of India is the only bank from India to make it to the list of Top 100 banks, globally. Most of the PSBs are either looking to pick up a lowr bank or waiting to be picked up by a larger bank. The central government also seems to be game about the issue and is seen to be encouraging PSBs to merge or hire other banks. Global evidence seems to suggest that eve n though there is great enthusiasm when companies merge or get acquired, majority of the mergers/acquisitions do not really work. So in the zeal to merge with or acquire another bank the PSBs should not let their common sense take a back seat.Before a merger is carried out cultural issues should be looked into. A bank based primarily out of North India might want to acquire a bank based primarily out of South India to increase its geographical presence but their cultures might be very different. So the integration process might become very difficult. Technological compatibility is another issue that needs to be looked into in dilate before any merger or acquisition is carried out. Impact of BASEL-II norms Banking is a commodity business. The margins on the products that banks offer to its customers are extremely thin vis a vis other businesses.As a result, for banks to earn an adequate return of equity and grapple for capital along with other industries, they need to be highly lev eraged. The first-string function of the banks capital is to absorb any losses a bank suffers (which can be indite off against banks capital). Norms set in the Swiss town of Basel determine the ground rules for the way banks around the world account for loans they give out. These rules were formulated by the Bank for International Settlements in 1988. Essentially, these rules mark the banks how much capital the banks should have to cover up for the risk that their loans might go bad.The rules set in 1988 led the banks to differentiate among the customers it lent out money to. Different weightage was given to various forms of assets, with zero percentage weightings being given to cash, deposits with the central bank/govt. etc, and 100 per cent weighting to claims on private sector, fixed assets, real estate etc. The summation of these assets gave us the risk-weighted assets. Against these risk weighted assets the banks had to maintain a (Tier I + Tier II) capital of 9 per cent i. e. every Rs100 of risk assets had to be backed by Rs 9 of Tier I + Tier II capital.To put it simply the banks had to maintain a capital adequacy ratio of 9 percent. The problem with these rules is that they do not distinguish within a category i. e. all lending to private sector is asgestural a 100 per cent risk weighting, be it a company with the outperform credit rating or company which is in the doldrums and has a very low credit rating. This is not an efficient use of capital. The company with the best credit rating is more likely to repay the loan vis a vis the company with a low credit rating.So the bank should be setting aside a far lesser substance of capital against the risk of a company with the best credit rating defaulting vis a vis the company with a low credit rating. With the BASEL-II norms the bank can decide on the amount of capital to set aside depending on the credit rating of the company. Credit risk is not the only type of risk that banks face. These days the in operation(p) risks that banks face are huge. The various risks that come under operational risk are competition risk, technology risk, casualty risk, crime risk etc. The original BASEL rules did not take into account the operational risks.As per the BASEL-II norms, banks will have to set aside 15 per cent of net income to protect themselves against operational risks. Over the last few years, the falling interest rates, gave banks very little incentive to lend to projects, as the return did not compensate them for the risk involved. This led to the banks getting into the retail segment big time. It also led to a lot of banks playing it safe and putting in most of the deposits they collected into government bonds. Now with the bond party over and the bond yields starting to go up, the banks will have to concentrate on their core function of lending.The banking sector in India needs to tackle these challenges successfully to retain growing and strengthen the Indian financial syst em. Furthermore, the interference of the central government with the functioning of PSBs should stop. A fresh autonomy package for public sector banks is in offing. The package seeks to provide a high degree of freedom to PSBs on operational matters. This seems to be the right way to go for PSBs. The growth of the banking sector will be one of the most important inputs that shall go into making sure that India progresses and becomes a global economic super power. Products and operate Corporate banking * Personal banking * Industrial finance * Agriculture finance * financial support of trade * International banking * Home loan * Auto loan * atm/Debit card * Deposit interest rate * Credit interest rate * Other operate lockers facility, earnings banking, EFT Clearing services etc revaluation of Literature Literature review provides available research with respect to the selected topic of the project or the research findings by an author which has been done with respect to the re search topic. This chapter provides the overall view of the available literature with respect to the topic of the project.The review of the related research works are described as under- 1. A research work on the topic On the appraisal on consumer credit banking products with the asset quality frame A multiple criteria application. done by Panagiotis Xidonas, Alexandros Flamos, Sortirios Koussouris, Dimitrious Askouins Ioannis Psarras from National Technical University of Athens in 2007 says that Asset quality refers to the likelihood that the banks earning assets will continue to perform and requires both a qualitative and quantitative sagacity.Decision problems like the internal appraisal of banking products, are problems with strong multiple-criteria character and it seems that the methodological framework of Multiple Criteria Decision devising could provide a reliable solution. In this paper, the Asset Quality banking indicators are the, so called, criteria, the value of th ese indicators are the, so called, scores in each criterion and the P. R. O. METH. E. E. Preference Ranking Organization Method of Enrichment Evaluations, Brans & Vincke (1985) Multiple Criteria method is applied, towards example banking products appraisal problems.A Multiple Criteria process, strictly mathematically defined, integrates the behaviour of each indicator-criterion and utilizes each score in order to rank the so called alternatives, i. e. categories of banking products. 2. The research reputation on Evaluation of decision support systems for credit management decisions by S. Kanungo, S. Sharma, P. K. Jain from Department of studies, IIT Delhi have conducted a study to evaluate the ability of decision support system (DSS) for credit management. This study formed a larger initiative to access the effectiveness of the I.T based credit management process at SBI. Such a study was necessitated since credit appraisal has become an integral sub-function of the Indian banks i n view of growing incidence of non-performing assets. The DSS they have assessed was a credit appraisal system developed by Quuattro pro at SBI. This system helps in analysis of balance sheets, computation of financial ratios, cash flow analysis, future projections, sensitivity analysis and risk evaluation as per SBI norms. They have also used a strong Quassi proveal design called Solomons four group design for the assessment.In the experiment the managers of SBI who attended the training programme were the subjects the experiment consisted of the measurements that were taken as pre and post tests. An experimental intervention was applied between the pre-tests and the pro-tests. The intervention or remark consisted of DSS training and use. There were four groups in the experiment. The stimulus remained constant as the they took care to ensure that the course content as well as the instructors remained the same during the course of the experiment. Two were experimental groups and two were control groups.All four groups underwent training in credit management between the pre and the post tests. Results from research shows that while the DSS is effective, improvement needs to be done in the methodology to assess such improvements. Moreover such assessment frameworks while being adequate from a DSS-centric viewpoint do not respond to the assessment of DSS in an organizational setting . In the concluding section they have discussed how this evaluative framework can be strengthened to initiate an action mechanism that will allow the long term and possibly the only pregnant evaluation framework for such a system. . The research paper on the topic Towards an appraisal of the FMHA farm credit program A case study of the susceptibility of borrower by S. Mehdian, Wm. McD. Herr, Phil Eberle, and Richard Grabowski have studied that the a production frontier methodology is used to measure the overall efficiency of a sample of farmers home administration(FMHA) compared to non participants. The study did not find evidence that the efficiency FMHA farms improved between a time period Results indicated that overall efficiency of FMHA borrowers is associated with selected financial characteristics of the farms.A review of the literature shows that agricultural finance specialists have not been successful in evaluating whether FMHA pro- grams improve the efficiency and income of probability of success. Liberal loan policies Eligible borrowers. Inadequate evaluation of the FMHA program occurs partly because of because the difficulty of adequately deter-mining the impacts of changes in the econ- borrowers in a more normal period of the loan.This study addressed these difficulties by utilizing a nonparametric production frontier technique to measure overall efficiency and a matched pair statistical procedure to measure how efficiency of farms receiving FMHA credit changed relative to a Non-FMHA farmers. 4. The book named financial Analysis for Bank Lend ing in Liberalised Economy by Sampat. P. Singh and Dr. S. Singh have discussed the subject financial analysis for bank lending has assumed considerable importance, particularly since early 1990s when, like most of the countries, India opted for the policy of liberalisation and globalisation after(prenominal) 1991.The present volume is meant to be a standard reference as well as text book on the alter facets of financial analysis with reference to credit management by Banks and financial Institutions. The book consists of three parts. vocalisation I discusses the concepts and tools of Financial Analysis Part II explains various concepts of working capital in its historical linguistic context while Part III demonstrates the application of these tools in the changing context of liberalised economy by focusing on new concepts like Credit Worthiness, Risk-Analysis, Credit Rating, Products-Differentiation, Pricing-Differentiation, Asset-Liability Management, etc.The book contains- Ba nk Lending and Industrial Finance in India ,Basic Economics for Bankers and Business Managers ,Introduction to inventoryamentals Accounting Principles , advance and Loss Account (Operating Statement) ,Analysis of Profit and Loss Account (Operating Statement) ,Structure and Analysis of Balance Sheet ,Ratios as Tools of Financial Statements Analysis ,Accounting Flows Income, Cash and monetary funds ,Break-even Analysis and Margin of Safety ,Appraisal of Capital Projects , newly Conceptual Framework for Analysis, Liberalised Era and New Focus of Bank Lending ,Managing work Capital by Strategic Choice , Financing Working Capital Conceptual and Historical Exposition,Creditworthiness and Credit Rating At spunk stage Nucleus of Credit Appraisal , Working Capital Management-I MPBF organization of Appraisal and Bifurcation of Fund- base Limit in Two Components Working Capital Management-II alternate(a) Methods of Appraisal ,Working Capital Management-III Follow-up and Supervision , Appraisal of a New Project Involving Term Loan , Management of Problem Accounts , Management of Non-Performing Assets (NPAs), reformation of Sick Industrial Units, Working Capital Management Concepts and Techniques , 1st Committee on Financial Sector Reform and the 2nd Committee on Banking System Reform (Known as Narasimham Committee Report, 1998). 5. The research paper on the topic Competitive analysis in banking Appraisal of the methodologies by Nicola Cetorelli has discussed about the U. S. banking industry has experienced significant structural changes as the result of an big process of consolidation. From 1975 to 1997, the number of commercial banks decreased by about 35 percent, from 14,318 to 9,215.Since the early 1980s, there have been an fair(a) of more than 400 mergers per year (see Avery et al. , 1997, and Simmons and Stavins, 1998). The relaxation of intrastate branching restrictions, effective to differing degrees in all states by 1992, and the passage in 1994 of the Riegle. Neal Interstate Banking and Branching Efficiency Act, which allows bank retentivity companies to acquire banks in any state and, since June 1, 1997, to open interstate branches, is for sure accelerating the process of consolidation. These significant changes raise important policy concerns. On the one hand, one could argue that banks are merging to fully exploit likely economies of scale and/or scope.The possible improvements in efficiency may sympathise into welfare gains for the economy, to the extent that customers pay lower prices for banks. services or are able to obtain higher quality services or services that could not have been offered before. 1 On the other hand, from the point of view of public policy it is equally important to focus on the effect of this restructuring process on the warring conditions of the banking industry. Do banks gain market power from merging? If so, they will be able to charge higher than competitive prices for their products, thus inflicting welfare costs that could more than offset any presumed clear associated with mergers.In this article, analysis of competition in the banking industry is done highlighting a very fundamental issue How market power is measured and how do regulators rely on accurate and effective procedures to evaluate the competitive effects of a merger. Credit Philosophy Policy with regards to Punjab National Bank An perfection advance is the one given to a reliable customer for an adulation purpose with adequate experience, safe in knowledge that the money will be used to profit and quittance will be made within a reasonable period from trade receipts or known maturities due on or about given dates. Credit philosophy To achieve credit expansion required for sustaining the profitability of the bank and emphasis on quality assets, profitable relationships and prudent growth. CREDIT POLICY Bank follows following broad policy imperatives- Reduction in dependence upon short term corpo rate loans, especially unsecured exposures. * Aiming to achieve more sanctions at levels closer to the customer. * Changing the mix of the portfolio in favour of better diffused and higher yielding credit. * Building competencies in credit management through training promotion of self directed learning. Objectives of credit policy 1. A balanced growth of credit portfolio, which does not compromise safety. 2. acceptation of a forward looking and market responsive approach for moving into profitable new areas on lending which emerge, within the pre determined exposure ceilings. 3. Sound risk management practices to identify measure, monitor and control risks. 4.Maximize interest yields from credit portfolio through a judicious management of pull up stakesing spreads of loan assets based upon their size, credit rating and tenure. 5. Leverage on strong relationships with existing long-standing clients to source a bulk of new business by addressing their requirements comprehensively. 6. check into due compliance of various regulatory norms including CAR, income recognition and asset assortment 7. Accomplish balanced development of credit to various sectors and geographical regions. 8. master growth of credit to priority sectors / subsectors and continue to surpass the targets stipulated by suspend bank of India. 9.Using of pricing as a tool of competitive advantage ensuring however that earnings are protected. 10. Develop and maintain enhanced competencies in credit management at all levels through a crew of training initiatives, promotion of self directed learning and dissemination of best practices. Objectives in Credit To maintain healthy balance between- * Credit volumes * kale * Asset quality within the framework of regulatory prescriptions, corporate goals and banks social responsibilities. Introduction to loans Loans are advances for fixed amounts repayable on demand or in instalment. They are normally made in amass sums and interest is paid on the entire amount.The borrower cannot draw funds beyond the amount sanctioned. A key function of the Bank is deploying funds for income-yielding assets. A major part of Banks assets are the loans and advances portfolio and investments in approved securities. Loans Advances refer to long-term and short-term credit facilities to various types of borrowers and non-fund facilities like Bank Guarantees, Letters of Credit, Letters of Solvency etc. wit facilities represent coordinate commitments which are moveable claims having a market by way of negotiable instruments. Thus, Banks extend credit facilities by way of fund-based long-term and short-term loans and advances as also by way of non-fund facilities.Loans/Advances Classification of Loans Loans/Advances Pre- onus Finance Post shipment Finance Letter of Credit Bank Guarantee Term Loan Export Finance Bill Discounting Cash Credit retail Loan Non-Fund Based Fund Based Fund Based Bank provides credit in various forms. These are broadly classified into two categories- Fund based and Non Fund Based. Fund based refers to the type of credit where cash is directly involved i. e. where bank provides money to the seeker in foretaste of getting it back. Where as in a Non-fund Based, Bank doesnt pay cash directly but gives assurance or takes guarantee on behalf of its customer to pay if they fail to do so.In case on Fund Based there are different categories of loans which are discussed as follows I. retail LOANS- sell banking in India is not a new phenomenon. It has always been overabundant in India in various forms. For the last few years it has become synonymous with mainstream banking for many banks. The typical products offered in the Indian retail banking segment are- * Housing loans * Consumer loans for purchase of durables * Auto loans * Educational loans * Credit Cost. * Personal loans Retail loan is the practice of loaning money to individuals rather than institutions. Retail lending is done by banks, credit uni ons, and savings and loan associations.These institutions make loans for automobile purchases, home purchases, medical care, home repair, vacations, and other consumer uses. Retail lending has taken a prominent role in the lending activities of banks, as the availability of credit and the number of products offered for retail lending have grown. The amounts loaned through retail lending are usually smaller than those loaned to businesses. Retail lending may take the form of instalment loans, which must be paid off little by little over the course of years, or non-instalment loans, which are paid off in one lump sum. These loans are marketed under attractive brand names to differentiate the products offered by different banks.As the Report on Trend and Progress of India, 2007-08 has shown that the loan value of these retail lending typically range between Rs. 20, 000 to Rs. 100 lakh. The loans are generally for duration of five to seven years with housing loans disposed(p) for a long er duration of 15 years. Credit card is another rapidly growing sub-segment of this product group. In recent past retail lending has turned out to be a key profit driver for banks with retail portfolio. The overall impairment of the retail loan portfolio worked out much less then the Gross NPA ratio for the entire loan portfolio. Within the retail segment, the housing loans had the least gross asset impairment.In fact, sell make ample business sense in the banking sector. Basic reasons that have contributed to the retail growth in India are- * First, economic prosperity and the consequent increase in purchasing power has given a fillip to a consumer boom. Note that during the 10 years after 1992, Indias economy grew at an average rate of 6. 8 percent and continues to grow at the almost the same rate not many countries in the world match this performance. * Second, changing consumer demographics indicate vast potential for growth in consumption both qualitatively and quantitatively . India is one of the countries having highest proportion (70%) of the population below 35 years of age (young population).The BRIC report of the Goldman-Sachs, which predicted a bright future for Brazil, Russia, India and China, mentioned Indian demographic advantage as an important positive factor for India. * Third, technological factors played a major role. Convenience banking in the form of debit cards, internet and phone-banking, anywhere and anytime banking has attracted many new customers into the banking field. Technological innovations relating to increasing use of credit / debit cards, ATMs, direct debits and phone banking has contributed to the growth of retail banking in India. * Fourth, the treasury income of the banks, which had strengthened the bottom lines of banks for the past few years, has been on the decline during the last two years. In such a scenario, retail business provides a good vehicle of profit maximisation.Considering the fact that retails share in im paired assets is far lower than the overall bank loans and advances, retail loans have put comparatively less provisioning burden on banks obscure from diversifying their income streams. * Fifth, decline in interest rates have also contributed to the growth of retail credit by generating the demand for such credit. According to K V Kamath, the changing demographic profile and a downward trend of the interest rates will propel retail credit in India. There is a huge retail credit opportunity that is surfacing. Banks have low penetration in this segment currently. But it is the one area that is providing the momentum in the banking business now, India has among the lowest penetration of retail loans in Asia.Though the sector has been growing at around 15 per cent, there is still a huge opportunity to tap into. Middle and -high-income homes in India has increased to 2. 57 crore (25. 7 million). Interest rates on retail loans have been dropping rapidly too. For instance residential mor tgages slumped by 7 per cent over the last four years. The entry of a number of banks in India in the last few years has helped provide increased reportage and a number of new products in the market, says Kamath. II. WORKING CAPITAL / gold CREDIT Cash credit is a short-term cash loan to a company. A bank provides this type of funding, but only after the required security is given to secure the loan.Once a security for quittance has been given, the business that receives the loan can continuously draw from the bank up to a certain specified amount. The bank provides certain amount to the company for its day to day working keeping certain margin in hand. III. TERM LOANS A bank loan to a company, with a fixed maturity and often featuring amortization of principal. If this loan is in the form of a line of credit, the funds are drawn down shortly after the agreement is signed. Otherwise, the borrower usually uses the funds from the loan soon after they become available. Bank term loans are very a common kind of lending. Term loans are the basic vanilla commercial loan. They typically contribute fixed interest rates, and periodic or quarterly repayment schedules and include a set maturity date.Bankers tend to classify term loans into two categories * Intermediate-term loans Usually running less than three years, these loans are generally repaid in monthly instalments (sometimes with balloon payments) from a businesss cash flow. According to the American Bankers Association, repayment is often tied directly to the useful life of the asset being financed. * Long-term loans These loans are commonly set for more than three years. Most are between three and 10 years, and some run for as long as 20 years. Long-term loans are collateralized by a businesss assets and typically require quarterly or monthly payments derived from profits or cash flow. These loans usually carry wording that limits the amount of additional financial commitments the business may take on inclu ding other debts but also dividends or principals salaries), and they sometimes require that a certain amount of profit be set-aside to repay the loan. Appropriate For Established small businesses that can leverage sound financial statements and substantial down payments to minimize monthly payments and total loan costs. Repayment is typically linked in some way to the item financed. Term loans require collateral and a relatively rigorous approval process but can help reduce risk by minimizing costs. Before deciding to finance equipment, borrowers should be sure they can they make full use of ownership-related benefits, such as depreciation, and should compare the cost with that leasing. Supply Abundant but highly differentiated.The degree of financial strength required to receive loan approval can vary tremendously from bank to bank, depending on the level of risk the bank is willing to take on. IV. BILL DISCOUNTING While discounting a bill, the Bank buys the bill (i. e. Bill of E xchange or Promissory Note) before it is due and credits the value of the bill after a discount charge to the customers account. The transaction is very much an advance against the security of the bill and the discount represents the interest on the advance from the date of purchase of the bill until it is due for payment. Bills of re-sentencing- A bill of supervene upon or draft is a written order by the draftsman to the drawee to pay money to the payee.A common type of bill of exchange is the cheque (check in American English), defined as a bill of exchange drawn on a banker and payable on demand. Bills of exchange are used primarily in international trade, and are written orders by one person to his bank to pay the bearer a specific sum on a specific date. Prior to the advent of paper currency, bills of exchange were a common means of exchange. They are not used as often today. A bill of exchange is an unconditional order in writing addressed by one person to another, signed b y the person giving it, requiring the person to whom it is addressed to pay on demand or at fixed or determinable future time a sum certain in money to order or to bearer.It is essentially an order made by one person to another to pay money to a third person. A bill of exchange requires in its inception three partiesthe drawer, the drawee, and the payee. The person who draws the bill is called the drawer. He gives the order to pay money to third party. The party upon whom the bill is drawn id called the drawee. He is the person to whom the bill is addressed and who is ordered to pay. He becomes an acceptor when he indicates his willingness to pay the bill. The party in whose favor the bill is drawn or is payable is called the payee. Promissory Note- A promissory transmission line is a written promise by the maker to pay money to the payee.Bank note is frequently transferred as a promissory note, a promissory note made by a bank and payable to bearer on demand. A maker of a promiss ory note promises to unconditionally pay the payee (beneficiary) a specific amount on a specified date. A promissory note is an unconditional promise to pay a specific amount to bearer or to the order of a named person, on demand or on a specified date. A negotiable promissory note is unconditional promise in writing made by one person to another, signed by the maker, engaging to pay on demand, or at fixed or determinable future time, sum certain in money to order or to bearer V. EXPORT FINANCE- This type of a credit facility is provided to merchandiseers who export their goods to different places.It is divided into two parts- pre-shipment finance and post-shipment finance. * Pre Shipment Finance is issued by a financial institution when the seller want the payment of the goods before shipment. * Post Shipment Finance is a kind of loan provided by a financial institution to an exporter or seller against a shipment that has already been made. This type of export finance is granted f rom the date of extending the credit after shipment of the goods to the acknowledgment date of the exporter proceeds. Exporters dont wait for the importer to deposit the funds. Non Fund Based loans generate income for the bank without committing the funds of the bank. Bank generates substantial income under this head.There are two types of credit under this category which are discussed as follows- I. BANK GUARANTEE- A bank guarantee is a written contract given by a bank on the behalf of a customer. By offspring this guarantee, a bank takes responsi

Identify What Is Happening in the External Environment in Terms

There argon three external factors that tinge course Political, legal and Social. Political factors inculpate political stability, political science support, revenueation and direct support. Legal factor involves things such(prenominal) as employment justices, consumer laws, it also influence attitudes such as well eat. Social factor involves education, age, ethics, attitudes etc. Political factors An activity related to establishment policy and its administrative practices that can have an effect on something.Most occupation operators will keep a watchful eye on any(prenominal) political factor, such as new legislation or regulatory shifts, which could have a substantial impact on how their company operates and its freighter line. Political decisions involve making choices that affect large issuance of slew and business. Government support for contrasting types of organization- government supports different organizations in different personal manners. There atomic number 18 three types of organizations- private, public and nonprofit/ conscious.In private sector, government tries to create an environment where business can compete. In the nonprofit/voluntary sector, government support business by giving various grants and tax reliefs. In the public sector the government covers the losses made by government owned organizations. Governments use taxation to encourage or admonish certain economic decisions. For role model, reduction in taxable personal (or household) income by the amount paying as interest on home owe loans results in greater construction activity, and generates more billets.Government also puts elevated taxes, for type they put high taxes on cig arttes and alcohol to discourage smoking and drinking, and high taxes on fuel to reduce pollution by discouraging people of driving cars so much. Government also tries enhancing the skills of the population. They enhance education and homework help to increase skills of functional population. They provide a range of knowledge and creates the educational framework including different types of qualifications, such as Apprenticeships and NVQs. Legal factors lineage must operate within the framework of the law.There are three laws that affect business Company law- how business set up and run, center law- contracts that business make with suppliers, employees and etc, and Competition law- how business are allowed to compare with each other. The Contract Law is a set of rules governing the relationship, content and validity of an system between two or more persons regarding the sale of ripe(p)s, provision of work or exchange of interests or ownership. The reason for this is due to the big twist of examples in which contracts can arise in everyday life.Contract law is law that governs oral and written agreements associated with exchange of goods and run, money, and properties. It includes consumer protection and employment law. Consumer protection involves gross revenue of Goods Act, this act means that the retailers have to sell goods as they are depict and satisfactory feel. It means that marketing should describe the product accurately. These laws are aimed at safeguarding consumers by ensuring that goods offered for sale are reasonably safe, and meet certain standards of quality to make them fit for their intended use. The consumer credit act this applies to business who sells goods on credit, or companies that lend money. Business need to be licensed by the Office of Fair Trading. This act wants business to give their customers updates on their nib regularly. If the customer falls behind the repayments the FOS may extend the time for the customer to repay their debt. avocation law means that employees are also protected at work. The contract of employment should include names of both parties, job title and description, hours of work, wages etc. Social factorsAre factors that influence individuals personality, attitudes and lifestyle. Demographic issues, when a population of a country is growing, at that place is an increase in goods and services and people available to work. Changes in structure means aging population. When the number of older people increase disruptive the demand for some goods increase, for example wheel chairs, anti-aging creams, world cruises etc. Household and families, there are change magnitude number of single-person households in the uk. The average marriage age is increasing aswell and many a(prenominal) an(prenominal) people now live alone.Education- the level of education is very classical nowadays. In almost all industries employers are expecting employees to have a good information about technology, and have good skills at the job theyre doing. Attitudes to work influence relationships between employers and employees. Britain has developed a long working hours culture compared to France and Italy. How external factors affect McDonalds in the UK and Lithuania McDona lds is the world largest chain of fast food restaurants with more than 30000 restaurants serving 52 million customers in more than 100 countries each day.McDonalds mainly sells hamburgers, cheeseburgers, chicken products, french-fries, breakfast items, soft drinks, milkshakes and desserts. More recently, it has begun to offer salads, wraps and increase. Each McDonalds restaurant is operated by franchise, an affiliate, or the corporation itself. The corporation revenues come from the rent, royalties and fees paid by the franchisees, as well as sales in company-operated restaurants. McDonalds revenues grew 27% over the three years ending in 2007 to $22. 8 billion, and 9% growth in operating income to $ 3. billion. Within the UK there are approximately 1200 restaurants employing over 85,000 people. In Lithuania there are just 9 restaurants employing less than 200 people. Political factors In the UK McDonalds main rivalrys are Chippy Shops, vacuum tube and KFC. McDonalds always need ed to treat rivalrys carefully. Thats way the factor related with competitor like competitors product quality, service, price competition, market, sales, growth everything impacting McDonalds. In Lithuania the only competitor for McDonalds is Hesburger.There are non many fast food restaurants so there is not much competition going on. In both countries employees are impacting McDonalds because company is recruiting, training staff for company. It is not uncommon for McDonalds to be the employer of commencement ceremony resort for young people just entering the workforce, older workers desiring particular income, or for those planning on transferring from one corporation to another. So, employee is impacting McDonalds in this way. Legal factors In both counties McDonalds producing their product and they are serving those directly to customers.Thats way the factor of product and service is impacting McDonalds. Product quality, product variety, quick and golden service, every thin gs are important for company. Those got an important impact on McDonalds. Employment law also affects McDonalds in the UK and Lithuania. In the UK minim wage is Apprentice- ? 2. 65, under(a) 18- ? 3. 68, 18 to 20- ? 4. 98 , and over 21- ? 6. 19. In Lithuania, there are not hourly wages, but the minimum salary for everyone in Lithuania is 232 euro a month.People in England has more money to spend on fast food restaurants than Lithuanians due to a larger income, therefore McDonald restaurants make much bigger meshing in the UK than in Lithuania. Social factors In the UK there are many more McDonalds restaurants than in Lithuania, mainly because of peoples Lithuanian people are more keen on healthy eating than British people. Most of Lithuanian people grow their own vegetables and fruit they also like to buy organic foods from the market, and stays away from fast food restaurants. McDonalds are not so popular in Lithuania as it is in the UK because of different coulture.

Clinical Diagnosis and Treatment Worksheet Essay

A clinincal assessment is panache for a professional to diagnose a patient. This involves evaluating the patient by enquire questions and having the patient answer them. This is employ to determine why and how a soulfulness is behaving the way that they are. This undersurface also be used to see how a patient has made progress after get byment. For example What brings you in straight off?What are your symptoms?Are you married?What is your family history?Have you ever impression most hurting your self or any one else. This can also include clinical interventions, clinical tests, and clinical observations.DiagnosisA diagnosis the the determination of a persos psychological issues that include a disorder. This can include several different steps and options. Some may includeCategorical informationDemensional InformationAnd Additional information much(prenominal) as medical history such as heart issues or diabetes.TreatmentLaslty, the therapist will set upon a treatment. Thwy will decide what particular therapy is best for the patients issues. Thi is when the DSM-5 can come in. They will decide on what will work best for the patients. The professional may decide on a combination of drug therapy and psych separateapy. This type of treatment has been known to treat issues such as depression.Answer the following questions in 150-200 words each.1. What voice does the DSM-5 play in clinical assessment, diagnosis, and treatment?The DSM-5 is a handbook that is used by health care professionals. This is an imposing guide to the diagnoses to mental disorders.This contains the descriptions, symptoms, and other criteria for identifying mental disorders. This helps to provide a common language for clinicans to communicate about patients and come up with a diagnoses that can be used to look into the disorder.2. What is an example of abnormal psychology that you perk up seen in your community? I believe that the most popular abnormal psychology that I have seen in my community is dysfunction. I believe that this is something that is present in every(prenominal) communities at this point in time. Take for example the recent riots environ the Ferguson shooting. This is an example of dysfuntion. The people did not protest the verdict they rioted and looted.

Consequences of Successful Business Essay

Consequences of prospered bloodline vs un achievementful air Linking business victor to managementThe success of a business is based on the quality, the education and the examine of management. beget is necessary in order to make the right decisions and education leads to higher(prenominal) quality of performance. fibre decisions and performances contribute to the achievement of the business objectives and goals. All these success factors enhance the strengths of the business, which makes it more competitive in the market daub.Lets take away a look at two similar businesses, a winning one, KFC, and an un productive one, Mochachos icteric Villages and we kitty see how applying quality relates to some business functions.1. Business Image or Public Relations FunctionThe chief(prenominal) objective of the PR function is to present a inviolable picture show of the business because customers associate the business image with the product.So the KFC icteric with the brain-tea ser recipe is what the customers see as the keep social club. If they are happy with the cowardly they are happy with the company, KFC as a whole. KFC is a large business with slews of currency to spend on the appearance of the stores, advertising, presentation of meals like the boxes etc and flush dressing their staff is nice eye catching uniforms. Another good PR method is direct cope with where staff members come into contact with orphanages, hospitals and schools. KFC makes sure that the media are informed so that they receive publicity just ab erupt their good deeds.Mochachos white-livered Villages on the other hand didnt hold in a lot of money at their disposal for image which countersink them at a disadvantage. Because Mochachos lily-livered Villages didnt occupy the look of a well established company with large corporate offices, big dearly-won advertising, and the customers associated that with their ability to provide good food. They did nothing in the commu nity and got liberal publicity when things started to go wrong at the stores.2. Product Quality and operations FunctionImprovement in quality is achieved with the advancing in manufacturing technology. The company has to keep up with the times and do constant reassess of succeeding(a) production requirementsKFC are always deliverance out new kinds of chicken for us to eat. There are strips, pops, burgers and even boneless chicken. They are better their technology all the time. An example is the grilled KFC chicken you get today. They shake off realized that customers are also trying to eat a teeny-weeny healthier and they gather in developed new technology to grill the chicken instead of frying it but always keeping the quality high.Mochachos Chicken Villages encounter stuck to one or a few products. Not bringing in anything new or keeping up with the latest on the market. And this could lead to a lack of interest from the public and uttermost(a) stinking quality of the f ood.3. Quality Human Resources FunctionAppoint employees that have the abilities and experience to obtain results.KFC have the resources to spend time and money on genteelness the staff as well as training the managers. They have the money to pay the employees what they are worth. Happy workers equal more productive workers. They postulate the correct people for the job and outsource certain required service such as IT specialists to keep their till systems working properly. Organisation and leadership are also a successful part of the KFC staff.Mochachos Chicken Villages have perhaps cut costs and employed inexperienced staff that begettert have the abilities to provide a good service to the customers thence making it more difficult to get the results they wanted. The management havent been trained properly and that reflects on the company as a whole.4. Quality Administration FunctionAdministration is spread throughout the entire company and this need s to beof the highest qua lity for all systems to work and finally for the management to make the correct decisions.KFC have the correct systems in place from their production lines to the delivery of good to the systems in the stores. All documentation is make correctly and all systems are in place and check. Policies and procedures are followed to the last detail such as the cleaners noting down the time they have cleaned. Stock control is an ongoing process. All the information collected is utilize for research and development, planning, projecting and budgeting ahead and also steps are interpreted to make sure the right decisions are made for the goals of KFC to be achieved.Mochachos Chicken Villages didnt have all the policies and procedures in place. They made incorrect decisions regarding lease new space to hold in in. They didnt analyse their customers needs, they didnt project future sales or work out the financial position of the business. The most important thing is that Mochachos Chicken Vil lages didnt remain sustainable in todays competitive business world.5. Quality and Healthy Financial FunctionThis function is concern with ski tow enough capital to finance the businesss assets, resources and services to operate properly. The financial manager must make sure that the business nooky make enough money to cover the cost of raising the capital.KFC have done budgeting which is the most important mechanism for financial control. KFC have many a(prenominal) stores and many investors, properties and equipment which all forms part of making the business financially stable.Mochachos Chicken Villages didnt have enough investors buying into the franchising concept and then the expenses eventually became more than the income, this showing a lack of financial planning, budgeting and control. They had no investors and that meant no security that the business would remain sustainable or too frequently of the owners capital was required.In conclusion Good managers will ensure su ccessful business results because it will ensure that customer needs are satisfied. As the saying goes Good managers are trained, not born. Hardly anyone is born a good manager. Almost all of them have learnt it. And the good thing is that it can be learnt. Plenty have done it. And so can you. study to be an excellent manager requires education, training and experience. You cant work on any one of them..it takes all three.

The Term Emotional Intelligence by Daniel Goleman

The ascendent of the term mad intelligence is from a book by Daniel Goleman in 1995 and this book has made it wholeness of the hottest subjects to be discussed in corporate America. This conduct to an member in the Harvard Business Review two years agone, and that attracted more than readers than wholly articles published in the magazine during the last 40 years. This had much(prenominal) an effect on the CEO of Johnson & Johnson that he sent forth the article to all 400 executives in the company. ( unrestrained news What it is and why it Matters)In the book, Goleman had split the subject as consisting of five delirious competencies and these were to identify and name the unrestrained states of the person and to understand its link to emotions thought and action to manage ones plowed up states and thus to control emotions or to change unwanted aroused states into ones that could fishing tackle the situation better to pull into ablaze situations which were more likely to be connected with the drive to achieve and be advantageful to read, be smooth and thus influence emotions of new(prenominal) hoi polloi and finally to be satisf pseudoy to start and maintain satisf fakery interpersonal relationships.In the theory of Goleman, these ablaze competencies are built in a hierarchy, and one has to be sufficient to find them out so that they nominate be managed. One of the grand aspects is to be adequate to achieve drive to achieve emotional states. These abilities ply the person to the situation where he jackpot achieve the objective of drill and influencing the emotions of different people in a positive manner. It is not that emotions do not exist and there are always feelings in our minds.This is not appreciated by organizations who value being rational, secure not having emotional management. delirious intelligence Wikipedia, the free Encyclopedia) It is not enough to have the ageing fashioned cognitive intelligence to be successf ul at work, only if it excessively fills the capacity in the person to s go across invalidating emotions like anger and non-belief in one self- vastness. Instead the person should be cap suitable of concentrating on congeniality and arrogance. This is the belief of a new convocation of psychologists. This concept was archetypal grittylighted by Daniel Goleman in his book Emotional Intelligence why it croupe emergence more than IQ. He is unperturbed continuing on his work and the new book is Working with Emotional Intelligence.In the book his concentration is on the use that emotional intelligence can be put at work and that is suppositional to be managed more by intelligence than feelings. It has been seen that all types of people need emotional intelligence, and tear d throw the bosses who have to deal with a gang of people alike need it a lot. (Does emotional intelligence matter in the workplace? ) This is overly not like IQ which does not change much for the pers on, exclusively this factor can be watcht, and probably some types of failures cooperate design it up. As an example, one can take the expression of J. K. Rowling who is the author of nettle Potter.She has really learnt a lot through experience as she was head start divorced and thence had to live separately with her children in Edinburgh. On top of that the first book that she had written, out of the ten books at present, was rejected by the publishers. (Succeeding with Emotional Intelligence) Her experience certainly gave her a lot of emotional focus flush capacity, and permitted her to wait enough to be able to finally bring out her best. So far as we are concerned, let us now take the case of a person who has just been appointed as a trainee carriage and is very hot headed. This is most often an emotional intelligence problem.Let us find out how he can be guided to be a better manager. At the outset, one has to understand that emotional intelligence is a very difficul t forest for evaluation. In school we have girls who are smart, well organized and industrious. She is in like manner caring close other students in the class, but she is not care by her classmates and her name is left out of all invitations. She gets to hear of the tiffin plans, but is not invited. This trend continues even when she is operative. Boys may have a connatural situation and be so smart that they are like by all the moms and dads in the area.He may be even smart enough to merit special schools, but is not able to continue. Finally he is compel direct to take up menial jobs for survival. These examples tell us clearly not to depend on our emotions, as we are taught to cogitate that emotions are not life and give us a falsify view of life. When any question of emotions come up, it is viewed as being immature and the soul is thought of being a baby. When another(prenominal) child runs to help the afflicted child, we call the other child as being a baby. One can say clearly that our lives are determined by our intellectual capacity in our minds, but that is often not align in real life.We pride our capacity to memorize and solve problems, fascination words and calculate mathematically. These capacities are reflected in the report card and see the grades that we get. (Emotional Intelligence Training) When an individual is not able to perform well in these measures, he is considered to be brainless, but that does not mean that all of them have no success in life later. This is not lawful for companies which today test the emotional intelligence of their employees, and many companies are already doing it. It is besides true that different types of jobs require different types of emotional intelligence.A sales man requires the capacity to be able to judge the moods of the authority customers, and based on that, he has to decide when to try and sell and when to just keep quiet. On the other hand when a person is trying to become a painte r or a professional tennis player, they have to gather up the capacity for a lot of self discipline and motivation. It is also seen that women have different capacities from men on certain emotional traits, and this information is based on large scale assessments of EQ. (Does emotional intelligence matter in the workplace? )It is seen that, in general women have better measures of empathy and societal responsibility but a lot less on self confidence and tolerance of stress. This requires women in many organizations to learn self confidence through the use of meditation, yoga and jogging. On the other side, the men have to learn learning to other workers and the customers, and thus understand their moods and gain their trust.These are also very important qualities of being a leader, being able to work in a group and maintain estimable relations with other workers. (Does emotional intelligence matter in the workplace? It is thus clear that the disability of our trainee manager is due to his being a smart boy and thus not learning enough of emotional qualities for being a successful manager. We can also see that this is not unusual among male managers. At the akin time, it requires a lot of cognitive ability for any person to get admitted into a course of science. The high ability is required for just an assenting into a course for any renowned school like Berkeley, but the question here is that once the admission process is over, then it becomes a question of keeping up with the other students in the course.That does not require a high IQ but requires more of a fitted social and emotional build up in the individual. This can be viewed in another way and that is a scientist probably requires an IQ of great hundred or thereabouts to get a doctorate and then a job. At the uniform time, the individual should have the capacity to be able to get along with the colleagues and juniors, and that is probably as good as having another 10 or 15 points higher of IQ. (Emotional Intelligence What it is and why it Matters) A somewhat similar situation exists for managers.It is not that they require a high intellectual capacity, but they have to have the capacity to get along well with others, and a manager without that capacity is likely to fail as a manager. To solve this problem in the trainee that we are talking about, an actor was put among the group of managers being trained. As a part of their training, the managers were inclined the task of jointly deciding on the bonus to be wedded to the subordinates for a particular accomplishment. The actor was the person among the group who spoke first and gave the future managers the initial ideas of solving the problem.Within the group with the problematic trainee, the actor projected a lot of cheer and enthusiasm, along with warmth about the employees. This brought about the transmission of a similar feeling to the group, including the trainee. This led good emotions among the group, and improve d the cooperation, spirit of fairness and better group performance. This attitude among the managers led to a fairer distribution of money among the people and thus was of use to the organization. This activeness also continued for some time, in other similar activities, and similar results were seen.In terms of emotional intelligence the required quality can be called empathy, and this has been known by the psychologists to contribute a lot to the success of individuals. (Emotional Intelligence What it is and why it Matters) Let us look at the case of Aaron Feuerstein, and his Malden Mills Polartec factory, which was totally destroyed by fir in 1995. He personally paid the salaries of the workers for three months while the factory was rebuilt. (Succeeding with Emotional Intelligence) The importance of this quality was found out more than twenty years ago at Harvard by Rosenthal and others.They said that people who were good at identifying emotions of other people were more success ful in work as also in the social aspects. This aspect was also found important among garb sales representatives as their quality of empathy was given value by the retail sales buyers. It was reported in a survey that the buyers wanted representatives who could listen to them with patience and comprehend their difficulties and requirements. (Emotional Intelligence What it is and why it Matters) It is important to understand that emotional competence refers to personal and social skills and those qualities lead to a better take of work.The capacity to understand the feelings of another person enables the first to develop a certain amount of influence on the second person. At the same time, people who are able to control or regulate their own emotions lastly find it easier to develop qualities like Initiative or movement drive. The entire concept of emotional intelligence has been developed over a long period of time. The development was through research and theoretical discussions on personality and social reactions, as well as psychology. This view was also accepted by Goleman.He has said clearly that that the abilities linked with emotional intelligence have been a part of the psychologists for a long period of time. (Emotional Intelligence What it is and why it Matters) The managers and the executive programs behavior as also their treatment of their sub-ordinates ultimately determine whether they stay or they take off. They have to look after the individual take, wants and expectations of these people every day. That in turn affects the attitudes, performances and satisfaction of the employees.It involves great stress in leading so many people and meeting their needs and expectations all the time, while at the same time performing up to the requirements of the top management. It is said that two-fifths of the departures of people from an organization are due to an powerful relationship among the employees and their immediate bosses. If there is no tr ust between them, then the performance is naturally inferior. All employees want support and care from the supervisor and manager, who at the same time has their best interests in mind.It is with this view that team leaders and project managers are viewed as being responsible for the purlieu at work where different types of people come to work, to achieve success on diverse jobs in a short period. The continuation of working in the political environment of organizations can lead to a lot of difficulties for the individual frustration, anxiety, suspicion, resentment. This lets production fall behind schedule, and ultimately people leave the organization. (Who Needs Emotional Intelligence Skills)

Data Collection Essay

Data get wordion is the primary turn that will let the researcher conduct his analysis over a specified population study. In this case, it is necessary to first define the marks and accordingly implement the correct data gathering procedure (Waddick, 2000). This step squeeze out minimize possible errors and capture the correct illustration of the whole emergence domain. There atomic number 18 several ways for a researcher to collect data according to the intention for analysis principles. These techniques atomic number 18 well delimitate in order to help the study owner maintain a credible output in terms of data interpretation. The following argon some of the major procedures widely used by researchers Activity record Scripts-These atomic number 18 the written versions of the subjects presence in the study (attendance), accomplishments or adroitness acquisition. Focus sort out-A moderated conversation about a specific issue or topic. Document Analysis Review-The review of available documents such(prenominal) as public presentation take aims, performance tallies, logs and other available indicators. Interviewing-This is a type of data gathering using oral interactions and conversations. Questionnaires (Surveys)-Written and recorded responses using clearly formulated questions and inquiries. Observation-The exercise of watching directly the behavior of respondents and recording the returns.The presented data collection techniques are suitable nevertheless for specific intention and parameters of data analysis. All of them are being used regularly by many researchers in the goal of get hidden inferences from seemingly regular events. However, even though they are considered to be reliable forms of data collection, some issues and concerns may still be experienced. For one, data collection may not be as reliable as it should be if the parameters of the study are not available (e.g. heedless respondents, missing files, undefined categories) ( EIA, 1999) Second, it can sometimes be have it off too expensive in particular if data are to be retrieved from institutions requiring option expenses Third, the data retrieved especially those in documented form, may no longer represent the line up population if the info is no longer updatedLastly, data collection such as interviews may require an enormous amount of time and ride which may compromise the true behavior of the data in a specific time frame. In order to minimize the error in collecting data, there are also some specific rules in using the presented data collection techniques. Some tools are only admit for certain types of data collection because each technique provides the significant level of reliability if it is to be used with the correct principle of data collection. evening though some tools seem much easier than others, the main agenda is to come up with a set of data which are reliable adequacy to be used for analysis and acquire the best possible result for inference. In such a case, it is always necessary to use only the appropriate tool of data collection for specified goals. For the aspect of getting answers on the what are- and how questions, the Activity Log Scripts and Document Analysis Review are used In getting an answer for the why, Focus Grouping and Interviews are used while Observations and Questionnaires intend to answer the how many- questions (PERC).ReferencesEIA. 1999. Data prayer Problems. EIA DOE. Retrieved whitethorn 2, 2008 from http//www.eia.doe.gov/emeu/cbecs/tech_errors_data.html.PERC. N.D. Data Collection Tools and Methods and Collecting Data. Planning and Evaluation resource Center. Retrieved May 2, 2008 from http//www.evaluationtools.org/plan_data_collect.asp.Waddick, P. 2000. Building a Data Collection Plan. Six Sigma. Retrieved May 2, 2008 from http//www.isixsigma.com/library/content/c010422a.asp.